The Power of Talk: Who Gets Heard and Why

I came across this will browsing Harvard Business Online. I’ve not read the entire article, but the notion that

“There’s only one problem with this process: We all speak different “languages.” We assign different meaning to linguistic behaviors such as questioning, apologizing, and being indirect. Result? We misjudge one another—ignoring or outright rejecting someone’s ideas because we’ve decided he lacks competence.”

seems to me to merit some additional thought.

More grist for the communications mill.

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