Monthly Archive for May, 2007

A Former Fellow Making Us Proud

We here at the Schwartz Communication Institute take a lot of pride in our former Fellows who move on to do great stuff. One of the folks we’re really really proud of is Professor Elizabeth Wollman, an ethnomusicologist on the faculty of the Department of Fine and Performing Arts here at Baruch and author of The Theater Will Rock: A History of the Rock Musical, from Hair to Hedwig, published by U of Michigan Press last year. Our own dear Liz, who once supported a communication-intensive course in music (MUS 1003), is now an honest to goodness rock musical pundit who was on the radio yesterday talking about rock musicals on WNYC‘s Sound Check. Take a listen and be proud.

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Symposium Video Now Online

Videos of the keynote presentations and afternoon plenary session at the 7th Annual Symposium are now up on Baruch’s Digital Media Library (DML). Please have a look. We are working on the video of Bernard Schwartz’s dinner address and should have that up soon.

Alan Webber’s keynote (the transcript is here) and Bernard Schwartz’s dinner address at the 4th Symposium as well as the full program of the 6th Symposium are also up on the DML.

Speaking of the Symposium, have a look at a few reflections on the day’s events here and here.

Creative Writing as a Communication Intensive Course

We want our students to be able to write. We want them to write well. We want for them to be able to articulate eloquently their thoughts on what they have written and what they have read. Educators seem to agree, rather vehemently at times, that students lack critical skills and, when it comes to discussion, are unable to back up any claims they have or argue their points in an intelligent and effective way.

Composition 101 has long been regarded, almost without question, as the “required writing course.” Yet, students don’t really learn how to think more critically in these courses and therefore continue to churn out, in all of their coures, poorly written essays with lukewarm thoughts and little substance.

Creative writing courses, on the other hand, are regarded as “electives”–courses that only “artistic” types take or, mistakenly, a way to get an easy A. The creative writing course, however, seems to strive towards effective communication, analysis, argument and thesis development, critical thinking, eloquence, articulation, and correct writing.

In a typical creative writing class, students will read difficult works of fiction and poetry. They will be asked to discuss the most minor details of these works and be able to back up any statement they make with not only textual references but also with interpretive skills that may call on what they have read before.

Additionally, students will “workshop” their classmates’ writings, applying the same critical and analytical skills that they will have gained by reading and discussing published works of literature, both contemporary and canonical.

(During a typical workshop, the student whose work is being discussed is not allowed to speak until the end, at which time she may ask questions. I find, however, that most students want to defend their writings or say, “This is what my writing means,” a practice that I discourage.)

A good creative writing teacher will not allow her students to merely say, “I really liked this” or “I didn’t like this.” Students must say why. The writing workshop is an exercise in close reading and critical commentary. I make my students read and comment directly on their classmates’ writing before the workshop. They must come to the class prepared to speak. The workshop, therefore, requires that students both write and orally communicate their thoughts.

And I don’t let anyone hide. In a typical workshop, a student will have articulated his or her thoughts an average of five times. If four workshops are conducted in a two hour class, each student will have spoken 20 times.

There certainly are enough MFA in Creative Writing graduates to fill the demands of the writing curriculum at American colleges, but I can already hear the cries of our composition-rhetoric colleagues protesting that creative writing is not a critical or academically rigorous discipline. I read more during my two-years as a MFA student than I have as my four years as Ph.D. student in English. A typical Tuesday assignment (for Thursday’s class) from my creative writing professor was: read George Steiner’s After Babel, Robert Lowell’s Imitations, Stanley Burnshaw’s The Poem Itself; find a poem and translate it in the three modes of translation according to Steiner; find three different translations of Dante’s Inferno and report back on which translation is more effective and why based on content and prosody (prosody being my professor’s seemingly harmless way of saying “every poetic device,” so you had better scan the poems before coming to class because you might be asked about how a certain trochee affected the poem); and email, by Wednesday midnight, a three-page essay on one poet in The Poem Itself and how you might read this poet according to After Babel.

On Thursday, we would discuss all of this and more. We would read and analyze our classmate’s translations. We would have to eloquently articulate our thoughts and integrate, into our conversation, our readings throughout the semester.

We polished our poems before we photocopied them for our professor and classmates. We went over them endlessly, revising and perfecting, taking into account the comments of our teacher and classmates and our own developing artistic and critical sensibilities. We questioned our revision choices; sometimes we went back to our original plans. But we were revising, and we were revising in a way that was intended to please us, not to get a higher grade.

For us, revising was high stakes: it was on a level that was critical, personal, artistic. The revisions we made seemed to change the world, or our places in that world. It seems to me that this is the way writing, critical thinking, and communicating ought to be taught.

SEND

I read a review a couple of weeks ago in The New York Times of a book by David Shipley and Will Schwalbe called “Send: The Essential Guide to Email for Home and Office”. It was also discussed in the Talk of the Town section of a recent New Yorker, and I heard one of the authors promoting it on Leonard Lopate one morning. I know a number of people in our communications community have been upset by the quality of emails they receive from students and others, and thought some readers of this blog might want to check out the book. It seems like it relays amusing stories we can all relate to, as well as helpful guidelines.

Rousseau, Brahms, and Unintentioned Creation

In Book 3 of his Confessions, Jean-Jacques Rousseau writes (among much else) about his struggles with writing:

It is with unbelievable difficulty that my ideas arrange themselves into any sort of order in my head. They circle there obscurely, they ferment to the point where they stir me, fire me, cause my heart to palpitate; and in the midst of all this emotion I see nothing clearly; I cannot write a word, I must wait. Imperceptibly, the great movement subsides, order succeeds chaos, everything finds its proper place; but slowly, and only after a long and confused agitation.

This passage reminds me of some advice Johannes Brahms is supposed to have given once regarding composing. You should begin work on a piece, he said, but then set it aside for awhile without thinking about it. Upon returning to the piece later, you will often discover that some of the problems that first presented themselves have been worked out, and you will have a clear sense of how to proceed.

From a psychological point of view, Rousseau and Brahms both highlight the importance of the subconscious in the creative process. In their view a successful composition is fashioned, in part, outside the realm of conscious intention. I wonder if there is any place for this creative “non-practice” in college composition courses. Perhaps there are ways to foster a productive subconscious creativity with practices that extend beyond the act of writing itself.

“The Most Personal Means of Communication”

Following is a short clip from an interview Terry Gross did with Bill Moyers on Fresh Air last week in which the journalist talks about why he feels letters are the best way to communicate. His eloquent comments echo some of the points made up to and around the Symposium, and explains why getting a long letter feels so different than getting a long email.

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(copyright NPR)

No More Laptops!

The New York Times offers today a story about school districts that are reversing earlier decisions to make laptops available to all of their students for little or no money. Laptops at places like Liverpool High School, near Syracuse, have been causing more problems than they’ve been solving. They break down often, the school’s network can’t handle heavy traffic, and there has been no discernible improvement in student performance on standardized tests since the laptop program began a few years ago. What’s worse, some of the machines have been abused by students, who use them for gaming, music swapping, and to collect pornography. As the author, Winnie Hu, notes:

Such disappointments are the latest example of how technology is often embraced by philanthropists and political leaders as a quick fix, only to leave teachers flummoxed about how best to integrate the new gadgets into curriculums.

This piece does not detail or directly ask what type of instructional support and training schools that have instituted laptop programs provide for their teachers, though it does hint that resources that might be devoted to those efforts are tied up repairing broken machines. It also seems to assume that proponents of laptops in schools make the argument because they think laptops will help students raise test scores. Mark Warschauer, an education professor at UC-Irvine and the author of Laptops and Literacy: Learning in the Wireless Classroom, who is quoted in the story, redirects the conversation when he says:

Where laptops and Internet use make a difference are in innovation, creativity, autonomy and independent research. If the goal is to get kids up to basic standard levels, then maybe laptops are not the tool. But if the goal is to create the George Lucas and Steve Jobs of the future, then laptops are extremely useful.

While I’d argue that a school needn’t have such a lofty goal to find uses for laptops, I think Warschauer makes the right point. Of course laptops won’t improve learning if they’re dumped into an environment and grafted onto existing pedagogical goals and methods of assessment. This article seems to be about challenges to an assumption that was faulty in the first place. These school districts blame students for using laptops poorly, but the author didn’t ask administrators why it appears that they never considered the very simple question that should begin any educational engagement with technology, no matter the scale: why are we doing this? You have to be able to clearly answer that question and trace how it will change the playing field before you use technology effectively in education, and it’s socially irresponsible to throw millions of public dollars into a program that hasn’t made its rationale clear. That “laptops do not improve learning” seems to me to be the wrong conclusion to take from this story, especially if your measurement tools are grades and a standardized test. I think a better conclusion would be “bad programs do not improve learning.”

An important though somewhat-buried element of this story is the recurring cost of technology, which is an issue all institutions have to address, and which is particularly troublesome for those that depend upon public money. Technological devices slow down and become out of date as they age, or sometimes just plain malfunction. They regularly need to be fixed or replaced. We’ve all been in classrooms or libraries that have bad machines. It seems disingenuous or maybe just alarmingly naive for a school to lend laptops and then to groan about having to fix them, and is yet another example of how poorly considered some of the programs in this article seemed to have been. I’d be interested to see how schools are dealing with this issue, and which schools prioritize keeping their technology up-to-date and fully operational. I’d be willing to bet that those are the schools where students get the best guidance in how to use technology in their learning.

Symposium Thought

I was thinking this evening walking to the train about how someone had commented that the moring speaker at the Symposium was “great but did not talk about communication.” I think that’s not quite correct. If we think back to the stories he related, they were all basically about LISTENING, a pretty important part of communicating. In the end listening is probably more than half of communicating. Communicating is not just what we say and how we say it, it’s what we hear and how we’re heard. Think how different BLSCI would be were it’s name “The Bernard L. Schwartz Speaking Institute.”

A Spoonful of Sugar

This spring, the New York Times offers a series of blogs written by students graduating in the class of 2007: The Graduates, Eight College Seniors Face the Future. I actually haven’t read many, because facing what I assume will be the optimism of new graduates feels a bit unmanageable in the face of my own struggles to make it in the real world! :-) However, yesterday’s post by Juliet Moser addresses something we all attend to when working with students. The question of praise. She responds to an article in the Wall Street Journal “The Most Praised Generation Goes to Work.” I can’t read the WSJ article, since it is not free online and the internet is my sole source of news, but her discussion and readers’ comments to her blog are worth reading. Are students today more narcissistic? Do they demand more praise?

As a CUNY Writing Fellow, I recall learning a method for responding to student writing: First, tell the student what you see happening in their work, in a neutral fashion; second, comment on what they do well; and third, propose a question that will help the student make improvements in their work or think about it more deeply. I wonder, is this instruction to fellows (and faculty) at least partially aimed at offering positive critique that won’t damage students’ self-esteem or stir up their defenses? I actually do think it’s a useful technique for responding to student writing. Commenting on student presentations can be a bit more difficult though, because there are a lot of “no-no’s.” I find myself saying: “Don’t cross your legs, don’t hold your arms, don’t lean on the furniture,” along with other positive commands such as “Stand up straight, Project your voice, or Look at the audience!”

In the two years I have worked with students at BLSCI, I have started to think the Mary Poppins school of teaspoon-full-of-sugar-making-the-medecine-go-down, is not a bad pedagogical strategy. I find myself framing my comments to students in terms of what I know they are doing well, and how they can improve their presentation further. I think of my sister, training two new puppies, and how much positive reinforcement in the form of praise (and Cheerios) shapes their behavior. Some time ago, one of the most e-mailed articles from the Times was from the Modern Love section “What Shamu Taught Me About A Happy Marriage” by Amy Sutherland who, in studying animal trainers, learned a new technique for dealing with some of her husband’s behavioral quirks that irritated her most. She began to ignore his negative behavior and reward the positive. I would say there are things students need to be told not to do. But I wonder, are students today more sensitive to criticism? What about cross-cultural differences? In sum, what are good strategies for responding to student presentations today?

The Symposium

I’d like to start a space here to discuss last week’s Symposium on Communication and Communication-Intensive Instruction where, hopefully, we can aggregate some feedback and thoughts for the staff which will help them plan next year’s event.

This was my first symposium, and I had a fine time. It’s nice to break up the monotony of our academic day-to-day, to mix with folks from the outside world, and also to get to know some of my fellow fellows better. I thought both Keynotes were good. William Taylor’s talk resonated through our small-group discussion, and I thought it was an effective mixture of presentational models: part book talk, part corporate motivational speech, and part exhibit on public presentation. Chris Anson’s talk was interesting due to his knowledge and polish, but felt a little disconnected to me… I’m not sure that the format of a fireside chat meshes well with a Keynote in this context. Perhaps other folks felt differently.

My discussion group was enjoyable, though we could have used a few more business folks and a finer focus. Everyone was amiable and contributed something to the discussion, but our group didn’t get much further with the questions than the fellows had when we wrote them. That’s ok, since the purpose was to generate dialogue between businessfolk and academics. Much of our group’s talk revolved around the relationship between authenticity and effectiveness in communication. I argued that there was no determined relationship between the two, and that most businesses care less about being “authentic” with their customers than they do about effectively communicating their way into pockets. Authenticity can be a tactic, but communication can be just as effective if the communicator is being inauthentic. In many cases, “effective” communication requires inauthenticity (see: buildup to War in Iraq). The afternoon discussion did not address the question we came up with in the morning, which was: “Given a world with too many forms of communication, how do we create an architecture that ensures that we communicate effectively within our organization?” Perhaps that question was unanswerable, or maybe the answers were obvious.

My final point, which obviously says more about me than anything else: I should have been more prepared for this, given that we’re at Baruch and given the nature of this gathering… but in my many years of graduate school, I’ve rarely been in a room where the big C seemed so far off the table.

By the way… those mini-cheesburgers? Man alive… and grilled to a perfect medium, too. We should have applauded the Chef at the Players Club right after we cheered for Mikhail and Mr. Schwartz.