E-Mail Is Easy to Write (And to Misread)

Here is an item from today’s New York Times that warrants consideration when it comes to effective communications.  It suggests to me that when you want to absolutely, positively sure that your communications has been properly understood, do it face-to-face.

The last line from the piece:

‘As Professor Shirky puts it, “social software” like e-mail “is not better than face-to-face contact; it’s only better than nothing.”’

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