cac.ophony.org

The Baruch College community has begun to see Blogs@Baruch not just as a blogging platform or substitute course management system, but also as powerful tool for meeting a wide range of self-publishing needs.

A variety of constituencies at the College have begun using the system for a range of internal and external communication. We have some fantastic librarians at the Newman Library, and they’re using Blogs@Baruch for a Reference Blog, an Idea Lab, and a Graduate Research Blog. They’ve also begun using CommentPress to discuss a Library Planning document. The Institute shares many interests and goals with the College’s librarians, and we have so much to learn from them. I’m particularly interested in collaborating with them to explore the role of technology and self-publishing in cultivating digital literacies among our students. This semester’s conversations were a great start.

The Baruch College Honors Program has begun using Blogs@Baruch this semester for a number of projects. They’re now hosting their homepage on the site, taking advantage of Wordpress’ elegant content management features, and offering the staff an easy way to stay in contact with students (current and prospective). Also, first year Baruch Scholars have been given their own blogs to cultivate over their careers here, and their posts aggregate here. This is envisioned as a kind-of low stakes eportfolio project: give the students the space, and encourage (but don’t require) them to explore it. Another interesting Honors publishing initiative is the Change For Kids blog, where students working as reading tutors in a number of New York City elementary schools are blogging about their experiences, taking advantage of the opportunity to collaboratively reflect on and work through the challenges of working with children. Kudos to the Baruch Honors Program!

Frank Fletcher, the Executive Director of the Graduate Programs at the Zicklin School of Business, has been spearheading the business school’s move towards self-publishing. Frank has been encouraging his colleagues in Zicklin to explore a variety of initiatives on Blogs@Baruch over the past six months, and is now publishing to Lexington 24:25, where he’ll highlights developments in the MBA program and “identify emerging needs and trends in management education.” We look forward to supporting Zicklin, particularly in their efforts to connect Baruch students with potential employers and alumni.

Three journals are now hosted on Blogs@Baruch. Lexington Universal Circuit: A Journal of Economics and Politics is edited and authored by Baruch undergrads, launched last month (see details here), and we look forward to seeing that project continue to evolve. Dollars & Sense, which used to publish the selected journalism of Baruch students once a year as a beautiful (but costly to produce) magazine, now publishes on a rolling basis, for free, using Blogs@Baruch. While I myself miss the bound hard copy version, and see this transition as a microcosm of the larger troubles facing journalism, I’m happy that the faculty members who oversee the project– Josh Mills and Andrea Gabor– see the opportunities that are made available by self-publishing. For instance, student work produced in the fall doesn’t need to wait until the spring for publication; a wider range of work can be featured; and it’s now easier to share the work of our students with a much broader audience. Finally, iMagazine, the journal of student writing overseen by the Baruch College Writing Center, is in the process of migrating to Blogs@Baruch; stay tuned for a launch early next calendar year at this url.

There are other ongoing initiatives: the journalism department is using Blogs@Baruch to plan a new The East 20s, a food news site being created by the Department of Journalism and the Writing Professions at Baruch, and to serve the multimedia reporting of its students. The Baruch College Teaching Blog remains active. And, well, we can even include Cac.ophony.org as a Blogs@Baruch initiative; our fellows have simply been killing it this semester.

These are just a few of the most exciting non course-based uses of Blogs@Baruch; there are others in the planning stages that promise to take advantage of the power of this publishing platform to create unique opportunities for members of the Baruch community to interact with each other and audiences beyond the campus. One is our plan to support selected student bloggers who’ll be tasked with chronicling their lives at the College for a broader audience. I’ve often said that we have the most interesting students in the world, but few of them know just how interesting they are. Blogs@Baruch, by providing multiple paths into the work our students and faculty are doing, makes the case more powerfully than I ever could.

Blogs@Baruch was used in approximately two dozen courses this semester, in disciplines that included Fine and Performing Arts, English, Sociology/Anthropology, Journalism, Library Information Systems, Communication, History, and Management.

WPMu continues to provide a flexible platform for our faculty members to structure and explore online communication and composition in their courses. Course blogs this semester have been used to aggregate individual student portfolios in a Do-It-Yourself Publishing course, for students to share and comment upon Shakespeare Scene Studies, to blog about journalism internships (password protected), to write about food and sustainable agriculture, and to show off their multi-media reporting. Students have debated current events on a blog devoted to reading and discussing the New York Times (password protected), blogged about blogging as journalists, and added stories to Writing New York. Some faculty members have been using Blogs@Baruch as their course management system, while others have used it to try to create public writing opportunities for their students.

For a full listing of course blogs, see our “projects” page.

One project in particular embodied the excitement some faculty members and students bring to their work on Blogs@Baruch. Professor Shelly Eversley, in the English Department, had her American Literature students produce pod and vodcasts that analyzed texts they had encountered over the course of the semester. Buoyed by Cogdog’s “The Fifty Tools”, I did an hour in class on free digital story telling tools (including Voice Thread, Yodio, Gabcast, and Podcast People), and also gave some advice on how to construct a story that balanced narrative, analysis, and style. The students produced amazing work, which they collected here in advance of their voting for the initial American Literature Podcast Awards (the ALPs). They ended the semester with an awards ceremony, and have continued to post their thoughts about the class to the blog in the week since.

Here’s two of my favorite videos from the class:

Prof. Eversley’s project exemplifies the useful energy that multimedia tools can help students invest in their coursework. These projects are not substitutes for the critical engagement with a text or a canon that some might argue can only be attained through writing an essay; rather, they are additional paths towards that engagement. These students were excited about showing off their work, used the city as a laboratory and an archive, helped each other master the technology, and showed deep engagement with their chosen texts. This is good teaching and learning, and we’re happy to support any faculty member who challenges herself and her students to use a variety of tools and literacies in their effort to produce knowledge.

Kudos to all of our intrepid faculty and their students for providing us with yet more examples of innovative pedagogy on Blogs@Baruch. We look forward to Spring 2010, and in particular two film courses that will be taught on the system. Blogfessors, come on down!

Approximately 1200 incoming first year students at Baruch participated in the first phase of our experimental integration of Blogs@Baruch into the Freshman Orientation Seminar. They wrote to blogs in approximately sixty individual sections, and their posts were syndicated on the FRO Motherblog.

As I noted a couple of months ago, we had severe constraints in launching this project, so we focused primarily on the technological implications of getting it off the ground. We didn’t have sufficient time to either develop a well thought-out curriculum or to work with the Peer Mentors who oversaw the sections to help them pedagogically manage the work of their students. We might have had we gone with a pilot project, but for various reasons that suggestion was scuttled, and we proceeded full-bore.

These caveats aside, I think the project was a resounding success. It’s generated a staggering amount of data and also some important questions for us to address, and also helped us see what’s possible with more thoughtful design and oversight.

More than 6200 posts have been authored by first year students and aggregated into a single space. The vast majority of these posts are student reactions to a variety of “Enrichment Workshops” that they were required to attend. As you might imagine, many of the posts are more descriptive than analytical, and some come across as check boxes to be completed on the way to a requirement. The best posts, however, evidence deep and enthusiastic engagement with the workshops or with other elements of transitioning to life at Baruch.

We’ve already begun to discuss with our colleagues Mark Spergel and Shadia Sachedina how we can encourage posts that students are excited to write and also to read and comment upon. We plan to come up with a range of models and prompts that students can choose from that intersect with some of our broader goals for the project: cultivating digital literacy in our students (I plan to talk and think more with Boone Gorges about this), easing their social and intellectual transition to college, and helping them more nimbly and thoughtfully integrate social media into academic work. I envision a series of assignments that build towards these curricular goals, while also generating the kind of shared reflection that our colleagues in Student Life want to see. I also think we have the great opportunity to show off what interesting lives our students lead. This is a unique institution, and blogging in Freshman Seminar can show the world just what Baruch College and CUNY are about.

The Peer Mentors are key to this improved design.  We’ll expand the training that they get so they’re better prepared to guide their charges. Next semester, four sections of Freshman Seminar are running, so we finally get to run that pilot project we originally envisioned, though with the implications of scaling the thing up already known.  In the summer we’ll likely do some outreach directly to incoming students before school starts so that they are aware of this component of Freshman Seminar, and can hit the ground blogging.

As we plan a new design, we’re trying to figure out how we’re going to make sense of all of the data we’ve collected. It’s difficult, though not impossible, to design an assessment of data that’s been collected without assessment forefront in mind. Ryan Androsiglio, a psychologist in the Baruch Counseling Center, is helping us look at the project to see what questions can reasonably be asked of it.

We were able to perform a much less formal assessment of the program by soliciting feedback from Peer Mentors and First Year Students themselves. Both groups were between lukewarm and mildly-positive in their feedback, and each desired more leeway in what was blogged about and how.  The Peer Mentors I spoke with were quite clear that the strongest component of the project was the social cohesion it encouraged among the students in their seminars.

For a commuter campus like Baruch, FRO blogging has become a powerful tool simply because it creates more opportunities to interact. To encourage this, we’re seriously considering integrating BuddyPress into FRO 2010.

The social benefits of FRO blogging are already crystal clear; we now need to work on defining reasonable curricular goals, and a plan to implement them.

We’re winding down another eventful semester on Blogs@Baruch, and over the next few days I’d like to offer some reflections about where we’ve been and where we’re going. Our usership has tripled, and we’ve also expanded to serve a much broader range of constituencies at the college. This broadening and deepening has taught me much about the opportunities and challenges of supporting Baruch’s use of this powerful open source publishing platform.

Mikhail Gershovich accepts the Mike Ribaudo Award at the 8th Annual CUNY IT Conference

Two events over the last ten days drew into sharp focus what we have accomplished and also some of the challenges we face. At the 8th Annual CUNY IT Conference, the Schwartz Institute was awarded the Michael Ribaudo Award for Innovation in Technology. Mikhail, Suzanne, Tom, and I were recognized along with administrative teams from John Jay and the CUNY First project, as well as our good friend Matt Gold, Project Director for the CUNY Academic Commons. The Commons is like a sister project to Blogs@Baruch, since we’re using the same software, and we share ideas, labor, and a philosophy about what support for technology at the university level should entail.

It was an honor to be recognized for our innovations and, especially, to share the honor with Matt, since it signaled to the broader CUNY community that the work we’re undertaking is not only viable, but forward-looking and vital to the work of the University. At the risk of sounding like an ingrate, though, I noted that the certificates we received read that this was an “Information Technology” award. I’ve made the point before, and will make it again: instructional technology is not information technology. This is actually acknowledged in how the Ribaudo is awarded, as it’s split between the two areas (even if the split is not represented on the certificate). This is more than a semantic argument: we need to encourage our communities to understand the differences and to constantly reexamine how the University’s information technology architecture relates to and interacts with the deployment of technology in the service of teaching, learning, and scholarship.

It’s always nice to get an award, and last week brought hearty congratulations from inside and outside the Baruch community. In the midst of these pats on the back, however, I learned a little bit more about the difference between information technology and instructional technology. At approximately 7pm on Wednesday evening I happened to look at one of our blogs, and saw the dreaded:

(What follows is a bit technical: click here to jump to the rub).

The error appeared on all subdirectory blogs, while the main blog was completely white. I logged into the command line, verified that MYSQL was running, and saw that the load on our server was fine. The documentation I was able to find suggested either a MYSQL problem or a plugin conflict; I deleted all plugins, with no improvement. Now, instead of the “Error Establishing a Database Connection” I was getting what geeks refer to as the “White Screen of Death” across the entire installation. Having exhausted pretty much the extent of my command line knowledge, I sent out emails to our contacts at BCTC, and waited for a response.

A couple hours later, I was contacted by a sysadmin at BCTC; he had gamely returned to work on his way home from the gym to take a look at our server. He immediately noticed that the directory that holds Blogs@Baruch was about 98% full. We knew that we were approaching space limits, but I had (mis)calculated that we could make it to the end of the semester (when we’ll be moving the entire installation over to a new server). I was puzzled, however, because we had this issue once before and it didn’t cause an outage– it just caused an error in our database backups that resolved as soon as we opened up space. I hoped opening space would clear up our problem, but it did not.

We both thought that the database needed to be repaired, but neither of us were comfortable issuing the repair commands. The admin at BCTC contacted MYSQL, and got assistance repairing and then restarting MYSQL. 1 am, no improvement. We’d have to wait until morning.

At 6 am I took another look at the server to see if I had missed anything, and began to respond to users who were emailing about the site. I posted a query to our premium support forum with Automattic describing the problem, and got a quick response from Donncha, the lead developer of WPMu. Unfortunately, my question included a distracting error that I found in the log that was caused by a bad Phpinfo file I had put on our server (in my haste I wrote the file in Text Edit at home, which put additional characters into the file that I wasn’t able to see). Donncha thought we might have been hacked, and asked me to check our .htaccess files, which looked ok. I caught my mistake, and explained it (along with a note apologizing for not being a system administrator). Apparently I wasn’t clear, because Donncha kept pursuing the PHP error… we weren’t communicating well. He suggested I use error_log() to track down where the PHP problem was.

In the meantime, emails and phone calls from users were flowing in, and I did my best to explain to as many as possible that we were investigating the problem and should be live again soon. Internally, though, I wasn’t so sure; we had exhausted our knowledge and the knowledge in the free forums, and the premium forum to which I was posting wasn’t yielding results. Jim Groom suggested we contact Ron and Andrea Rennick, who I refer to as the “WPMu Wonder Couple,” to see if they might be able to help us out.

Within 3 hrs of Jim’s suggestion, BCTC had vetted Ron and granted him temporary access to our server; he located and fixed the problem in about 20 minutes. In the meantime, Barry Abrahamson, who runs the servers for Wordpress.com and also posts to the premium support forum, had offered to do the same.

Turns out the problem was one that I had caused while trying to fix the space issue. When I deleted the plugins in mu-plugins, I failed to delete the Supercache file that sits outside of the plugins folder, inside of wp-content. I also deleted the existing cached pages. Ron concluded that:

Once you ran out of disk space, pages expiring in supercache were being refreshed as empty files. Eventually nearly all of your pages were cached as empty files. I disabled supercache by renaming advanced-cache.php in wp-content. MU checks for the file and includes it in the processing if it exists.

He later added:

I did some testing locally and reproduced the white screen by deleting the contents of the cached version of the index.

Here’s the rub: we got through it. Ultimately this was two small problems masquerading as a big one. We ran out of space, then I failed to properly disable a powerful plugin running on our system, which disabled the entire install. We were down less than 20hrs, and that was only because I wasn’t systematic enough to pick up on the way Supercache works. To a certain extent, something like this was inevitable. All sites go down, even the Big G. It’s the risk you run when you work online, and reasonable end users can accept it– it helps if those running the site aspire towards transparency.

The outage confirmed my belief in open source applications, and particularly the communal ethos that (often) animates them. Three friends: Boone Gorges, Jim, and Zach Davis, offered assistance as soon as they learned of the problem, and moral support because they’ve each been in similar situations. The offers of hands-on help were reassuring, but I didn’t really need them because I was already in contact with the three most knowledgeable WPMu people in the world.

The outage also reminded me that being able to type stuff at the command line and get stuff in return does not make one a system administrator. I’m a humble educational technologist, and I depend on information technology to get my work done. When the lines are blurred– and I blurred them here more out of necessity than conceit– trouble may ensue. Had I been able to look holistically at the problem and troubleshoot it methodically, I probably could have caught the error. But inexperience and the pressure of supporting 3k+ users clouded my vision and convinced me the solution to the problem was out of my reach. These are valuable lessons to carry forward on this project.

Within an hour of Blogs@Baruch going backup, Baruch College’s enews arrived in my mailbox, containing a congratulations to the Institute on the Ribaudo Award. I clicked on a link and landed happily at our pretty little homepage, which was humming nicely along. When I closed my laptop, I still managed to feel pretty good about the week.

PS: I’ve learned that the following cultural artifact can help one oversee an enterprise publishing platform:

It pleases me to note the launch on Blogs@Baruch of Lexington Universal Circuit: A Journal of Economics and Politics at Baruch College.

The LUC was founded by Michael Pinto-Fernandes and Sarwat Joarder, two Baruch undergrads who have worked tirelessly to get their journal off the ground, recruiting writers and editors from Baruch and other campuses. They’ve been an absolute joy to work with, and have thought deeply about everything from the design of their journal, to the intellectual property considerations of online publishing, to recruiting and managing a stable of writers, to integration and growth within the Baruch community.  The writing on the site is serious, thoughtful, well-sourced and solidly argued. Currently, there are 5 pieces published, and you’ll likely find much to both agree and disagree with.

The LUC — when combined with the recent transition of Dollars & Sense and the pending move of iMagazine to our system– marks the beginning of a new phase of self-publishing at Baruch College, where Blogs@Baruch supports members of our community as they make their unmediated voices heard. While I’ve worked closely with the LUC crew on the creation of their journal, and helped them think through both the implications and mechanics of online publishing, we’ve always agreed that the content is theirs, whether it’s good or bad, whether it’s Left or Right, whether it’s right or wrong.  Therein lies one of the best arguments behind Blogs@Baruch: this is a tool to help our students thoughtfully navigate the world of web, and to do so on their own terms.

So, congratulations, Michael, Sarwat, and the rest of the LUC crew: we look forward to following the LUC as it grows (and we might chime in with a comment or two), and we commend you on your ambition!

Below is Lawrence Lessig’s keynote at last week’s Educause 2009: “It’s About Time: Getting Our Values Around Copyright.”  This 60 minute presentation is well worth the time of anyone who’s interested how antiquated copyright laws are impacting ecologies of freedom, access, education, and science in the digital age.  After delineating how we got to where we are, he advocates that rather than reforming existing laws, we instead challenge them by building alternative structures that will more flexibly, appropriately, and ethically govern information use.  Technologists and educators have specific and crucial roles in this: technologists must “build the code” for sanity by making it easier for others to effectively play by new rules, and educators must perform and encourage in our students skepticism towards rules that simply no longer make sense.

Also: as always, Lessig provides a captivating model for integrating text, images, and art into a presentation.

Professor Vera Haller gave Tom and me a tour of the Baruch Journalism Department’s spanking new Studio H yesterday. We were blown away. The room, made possible by a generous donation from the Harnisch Foundation (overseen by Baruch graduate William Harnisch, class of 1968, and his wife Ruth Ann) provides a space for our talented journalism instructors to explore the future of the field with their students.

The room features 24 new large screen iMacs, loaded with the latest productivity software. A quarter of the machines have dv-decks, a dozen have microphones, all have nice Sony headphones, and students can arrange to borrow HD cameras for their assignments. The faculty workstation controls a beautiful projector and two flat panel displays, which can be tuned show cable news or the screen of any computer. JBL speakers in the ceiling provide terrific sound.

What struck Tom and I most, however, was how the space was laid out, with workstations on the exterior and a seminar table in the middle. Talia’s post last week wondered about the impact of computers on the writing classroom. Space was conceived in Studio H in such a way that everyone can see what everyone else is doing… there’s simply no hiding. The class can move from the workstations to the table for discussions, editing sessions, or workshops. This flexible approach to classroom design is terrific, and reflects the goal of the Journalism Department to create a newsroom-like atmosphere for the students.

In a conversation with Vera, we imagined an assignment where students could watch a YouTube clip of a breaking news story — a press conference, perhaps — and then attack it like a newsroom would on deadline. This is not a new assignment idea, but Studio H allows faculty members to more realistically mimic the conditions of a news room, with noise, movement, openness, connectivity, chaos, and even a large digital clock counting down to deadline. What a great example of how space can create pedagogical opportunity.

Congrats to the Baruch Journalism Department and its students on this wonderful new addition. We have a long history of supporting the department’s blogging and multimedia reporting initiatives, and their students do fantastic work. We look forward to seeing and helping publish the work that Studio H helps makes possible.

This semester, we’re managing our largest lift on Blogs@Baruch yet. In addition to an increasing variety of projects that I’ll blog about in the coming weeks, every Freshman Seminar at Baruch currently is blogging. That’s roughly 60 sections, populated by over 1200 students.

Baruch Freshmen at Convocation, September 2009. Click to see photo in its original location.

Yowser.

Each Seminar is directed by a Peer Mentor, a talented upper level Baruch student responsible for helping newcomers adjust to life at Baruch. The seminars meet every other week, and Freshpersons are required to attend lectures, panels, exhibits, seminars, and trainings, distributed across six “enrichment” areas over the course of the term. Then they’re supposed to blog about their experiences, and discuss them when they meet with their classmates.

Launching the project was a bit of bear, as we had to create the blogs, get the users registered, tie the whole deal together, and give some training to the Peer Mentors, who are crucial to the project. Ultimately, I created a custom theme (built on Carrington Blog), with certain core components to which each section would have access– a List of Seminars and Peer Mentors, a Guide to Blogging for Freshmen (produced by the Office of Student Affairs, who directs FRO), a description of the six enrichment areas, and a Google Calendar that displays upcoming events. I then created a Mother Blog, which syndicates posts from across the sixty sections of FRO, using the FeedWordPress plugin. The Mother Blog collects and stores all of the posts in one place, allowing faculty and administrators to look in on the writing that’s happening in FRO. Students are thus contributing to small discussions in their seminars, and also to a broader discussion among all Freshmen.

Thus far, they’ve been writing quite willingly. In the fewer than three weeks since this thing was launched, we’ve aggregated about 900 posts; at the pace we’re going, we should reach well more than 4000 unique posts by the end of the semester. That doesn’t even begin to address the commenting, which has varied in intensity across the individual blogs. Unfortunately, we do not have the ability to mirror comments between the original location of the post and the space where it is republished… if we did, and we hope to be able to do that soon, the level of dynamism would increase.

Needless to say, we’re looking at an awful lot of writing, and we’re trying to make sense of it in a few ways. We’ve created categories on the Mother Blog for each of the six enrichment areas so that posts directly pertaining to them can be easily sorted. This will allow the two administrators who oversee FRO– Mark Spergel, the Director of Student Orientation and Freshman Year Incentive, and Shadia Sachedina, the Associate Director of Student Life– to get student perspectives on the wide range of extra-curricular programs the school offers. Further, simple searches will allow certain segments of the Baruch community to see what students are saying about them. For instance, many of the early posts offered student perspective on tours of the library. Our librarians have already begun searching for “library” and “library tour” on the FRO blog to read student responses. Several blog posts have engaged Sherman Alexie’s Reservation Blues, the Freshman text.

Other searches hold the potential to help identify students with like interests: “photography,” “history,” and “football” all offer returns. Such a use of the FRO Mother Blog suggests another function that this project can play, perhaps more effectively in future iterations: social networking. As a commuter campus, we constantly struggle to help our students see themselves as part of a community, and FRO attempts to address that tension. Integrating Blogs@Baruch into FRO makes that attempt much stronger, as students can more easily find, connect, and engage with their classmates through our platform. Next year, I’d love to get BuddyPress working in this project to foreground the social networking component… but, one step at a time.

At the end of the term, we’ll have, easily collected and archived, multiple writing samples from the majority of incoming students. With some more thinking and organization, this holds great potential for assessment, integration into writing instruction, early intervention, and assistance for ESL students. Ultimately, this project allows us the opportunity to further the core missions of Blogs@Baruch: increasing the amount and variety of writing that our students do, and nurturing critical thinking about the use of digital tools throughout the Baruch College community. Given the hectic nature of our launch this year, we weren’t able to spend enough time thinking collectively about the general education opportunities embedded in this project. I had argued that we should do a pilot with 20% of the sections so that we could be sure to more closely support our users and think more intensively about the implications of what we’re doing, but for various reasons, a small-scale pilot wasn’t feasible. But when we do this again, we know that the canvas works, what the challenges are in the mechanics of the thing, and how to improve our planning. We’ll be able to make a more significant investment in helping the Peer Mentors better understand the possibilities and implications of doing college work on the open web, crucial knowledge that they can then pass on to all Freshpersons.

Stephen Francoeur, one of Baruch’s many awesome librarians, turned me on to Posterous yesterday.  This is a service that allows you to publish to the web via a simple email to post@posterous.com; your posts will compile in your own space on posterous.com or can be configured to push out to your blog, Facebook or Twitter feeds, Flickr account, etc.  The process elegantly handles image files, mp3s, and videos, and allows for tagging via “tag:” enclosed in double parentheses.  Posterous also offers support for group blogs and custom domains, and it’s easy to see this is a good tool for publishing while mobile or even for enabling those who are reticent to go through the trauma of learning the administrative interface of WordPress to publish easily from their Hotmail or AOL email accounts.

(By the way, I published this through an email to Posterous).

((tag: online-publishing, webtools))

Posted via email from Luke’s posterous

LW add from inside Cacophony: I had to come into the Cacophony post to clean up the links and image… seems as though keeping the html formatting and attachments elegant through the push might take some work.  Further, it looks as though the tags didn’t talk to the Cacophony tag function.  So, the push is janky… but the potential is still there.

photo credit: tantek

I was excited to get the Call For Papers for the CUNY IT Conference, scheduled for December 4.  This year’s theme will be “Information Technology/Instructional Technology in CUNY: Managing Complexity,” and the presentations will ask:

1. What works? How has technology not just changed but improved our instructional and administrative practices? What tests have been met? What value added? What innovations deserve to be extended and duplicated?
2. What works together? What mixtures of modes or services are available? Are we moving to the use of “mash-ups” in teaching and administration, combinations of applications that work together? How do we manage and sustain such combinations?
3. What helps us work together? What innovations allow us to be mutually supportive? What are we doing in the way of training and mentoring? How are we spreading the word to colleagues, introducing them to new methods and technologies?
4. What points to a shared direction? What changes on our horizon are most promising, most scalable and sustainable? What developments call for collaborative and strategic thinking? What changes are especially important to a multi-campus university?

Themes the past four years (there doesn’t seem to have been a theme in 2006) have included: “Instructional/Information Technology in CUNY: The Catalyst for Transformational Change,” “Instructional/Information Technology in CUNY: Future Present,” and “Instructional/Information Technology in CUNY: How Is Change for the Better?”

The notion of “Managing Complexity,” when combined with the questions italicized above, contains more of an argument than did themes from previous years.  Yesterday George Otte, CUNY’s Director of Academic Technology and a former Director of the Bernard L. Schwartz Communication Institute, wrote a post that details much of the thinking behind “Managing Complexity,” and that also effectively shoots dead the notion that any single service can meet the edtech needs of our campuses.  This is a very important administrative recognition of the argument that’s been at the core of our experimentation with personal publishing platforms for the past few years at the Schwartz Institute.

The 2009 CUNY IT Conference promises to be yet another in the series of events that has sustained and further distributed throughout CUNY the energetic consideration of the role of technology in the university of the future.  I hope to see more panels that explore the relationships between information technology and instructional technology, that challenge and complicate the client-services model of technology that prevails throughout much of the university, and that highlight and celebrate the innovative teaching, learning, and research projects sprouting up at the campuses.

One additional note: David Pogue, who keynoted the most recent IT Conference, will come back for a return engagement.  While he was certainly an entertaining presenter, it might have been nice if we had someone who could draw into sharper focus for the community just what’s at stake in the reimagination of the role of technology at the university.