On June 9, 2011, students in the music program at Gleneagle Secondary School, a high school in Vancouver suburb Coquitam, BC, played its spring concert to a packed house in a 450 seat auditorium. A first in Gleneagle history, the performance was broadcast live over Internet radio to listeners all over the world. And while  that might sound like a huge undertaking requiring serious AV and IT infrastructure, it was not. Not at all. In a brilliant feat of do-it-yourself EdTech (or what some folks might have once called edupunk), the concert was streamed live by Bryan Jackson, a Music and English teacher in the school’s TALONS program, and graduating senior Olga Belikov, with a Macbook, some free software and a USB microphone. That’s it. That’s all it took to broadcast the spring concert to anyone anywhere who wanted to hear it. And it sounded great.

Gleneagle’s Principal was aware of what was going on but wasn’t entirely clear on the details. During one point in the concert, he  walked backstage where Bryan explained all the moving parts: the unremarkable laptop and microphone, the free software, the web radio station (DS106Radio — read about it in my last post and here, here, here, here, here, here, here, and here), how he and Olga used Twitter to build a live audience of listeners from from all over the US and Canada, and  that the broadcast was being recorded and would be posted for posterity to Soundcloud, a free audio sharing site, so that anyone in the Gleneagle community or anyone else anywhere could listen to and respond to any part of the performance. Bryan also explained how he had been using various other social media tools at Gleneagle including YouTube, Flickr, Twitter, blogs, and web radio to enhance lessons, to share performances, and to communicate with students and colleagues. His Principal was duly impressed. The administration had been aware of and supported Bryan’s and other teachers’ use of social media but had never up to this point fully engaged their potential to increase engagement, promote programs, and share and interact with parents, teachers, students, and district administrators or anyone else. While they had an inkling of what teachers were doing with free web tools, this broadcast, its recording, and the new interest at the school in webcasting were, according to Bryan, probably the first tangible outcomes of Gleneagle teachers’ experiments with creating and sharing on the web. Here is a one minute audio clip of Bryan describing the Principal’s visit backstage:

Bryan Jackson on Broadcasting the Spring Concert

I love the irony here: Bryan tells us that he was able to experiment with various social media and web publishing tools and explore how their use might benefit his program and school only because one of the school’s IT people gave him his computer’s administrative password, which he really wasn’t supposed to have. It’s fairly common practice for IT departments in companies and educational institutions to withhold admin access to computers from end users for fear that they will go messing where they shouldn’t and damage the computer, contract a virus, install unauthorized software, or do things on their machines of which the IT department or the institution does not approve. This also ensures that end users have to rely upon IT personnel to perform simple maintenance tasks, modify configurations, and to update or install software. This is the traditional model where IT is in control of who has access and who does not while the end users are disempowered and must rely upon IT to make any changes to their machines. Here’s a wonderful example of a teacher who was trusted with full access to his computer and was able to use it to break new ground without hinderances imposed from above. When creative teachers have the latitude to experiment with the technology that’s readily available to them, wonderful things can happen. If there was ever an argument in favor of rethinking the model of how and to whom administrative access is granted at educational institutions, this is it.

I don’t know much about the general feeling at Gleneagle toward the privacy and security implications of web publishing and social media in instruction and for promotional purposes so I can’t speak to that. But it seems to me that, generally, there’s still quite a bit of trepidation about such things among educators. That trepidation, I’ll argue, tends to grow out of 20th Century notions of public exposure and our relationship with mass media and their roles in our lives. Privacy and security are certainly real concerns (FERPA exists for a reason), but it does appear that the discourse around them is often animated by outdated ideas about the production and consumption of media. It used to be that if you appeared on TV or radio, or in print, you had done or were involved in something a small group of editors and producers felt it was their imperative to broadcast. It had to be fairly remarkable, for good or for ill, to make the papers. Having your image or story broadcast to the world via a mass medium like radio or television, was special — something fairly unusual in the “look, Mom, I’m on TV!” sort of a way, unless you were among the relatively few who made a living in front of a camera or microphone.

Now, when anyone can shoot a video on a mobile phone and upload it immediately to YouTube, where it can potentially be seen by thousands, if not millions of people within just a few days, there’s a real banality to this sort of exposure. Most of our students share their lives on the internet in some way  every day. More and more of them live their lives in both physical and virtual space — this is something that those of us in their 30s and 40s who teach and administer programs are just now getting our heads around. Whats more, the means of media production, it has been said again and again by new media thinkers like Jay Rosen, Clay Shirky and a host of others, are now in the hands of everyday people, no longer just media professionals. With relatively little effort and technical expertise, anyone can publish to the web. Anyone can broadcast audio or video to the internet on a mobile phone and an application that costs almost nothing. Heck, a bunch of us edtechhers built an open community radio station out of nothing more than a $25/mo server and a desire to play radio DJ.

Bryan Jackson and his colleagues at Gleneagle understand this well and are making amazing use of it. Thanks to a leadership that seems to appreciate the possibility the new media order offers educators, they have been empowered to use a combination of social media to do on their own what once was the province of AV professionals and marketing departments and required substantial infrastructure. While we’re by now used to seeing inklings of this sort of thing on the post-secondary level, it is encouraging and inspiring to see in happen in K-12. Bravo, Gleneagle Music! Bravo!

[This post is cross posted at my personal blog, thisevilempire.com]

Last week the class abandoned its use of Blogs@Baruch to instead use a group on Facebook called “Baruch Blogs Down!”

photo credit: Squid P. Quo

The name of the group is a reference to server problems we had at the beginning of the term, which were resolved almost two months ago; we’ve been up without interruption for almost 60 days. In fact, members of the class were posting to their blogs without problem for a good six weeks before they switched to Facebook.

The faculty member apologized when it was pointed out to him that the name of the Facebook group was insulting and mocked the work that had gone into building our system and supporting his course, last semester and this. He noted that the switch wasn’t planned, that his students suggested the move and the group name, and that they were more comfortable using Facebook to exchange thoughts about course material. So he went with it.

I have problems with this on a few levels, even beyond the insulting group name. First, the only argument to go to Facebook — which I accept is completely the faculty member’s prerogative — seems to be that the students “felt more comfortable” with the application than they did Blogs@Baruch. Comfort with a medium has pedagogical value, for sure; but you’d like to think that more than students’ comfort would determine the choosing of a technological solution.  I’m not sure that it did.

Second, there’s the implications of using Facebook in an instructional setting given the recent conflicts over their Terms of Service and assertions of ownership over user content. I don’t think the class discussed what was to be gained and lost from switching platforms; the students just lobbied the professor to use something “easier,” not better.  These points are both problematic in no small part because this is an Internet Marketing class!

Finally, there’s the inaccurate implication embedded in the group’s name, which appeared in a public forum. I’ve thought a bit about this, since I, too, have been guilty of snarking a piece of software. Blogs@Baruch was down periodically early in the semester, and that had a negative impact on some courses’ use of the system. We DO deserve to get called out for failing to deliver what we promised to deliver.

Yet, there’s a difference between mocking us and mocking a behemoth corporation with a closed source product.   The difference embodies one of the core issues in instructional technology, which is often seen as a subset of information technology rather than as its own unique area of university life that requires the establishment of relationships and understanding across the disciplines.

If Blackboard goes down, users of the system are helpless, and can only wait for word that the system is back up.  They can call someone, but that person can only tell them that a ticket has been submitted.  Users of Blogs@Baruch have a name, and a number, and someone who can explain to them what the problem is and how it is being addressed. If something on the system isn’t working the way they want it to work, they can speak with someone about hacking it, adapting it, fixing it, strengthening it. Blackboard is a closed box without a face, whereas Blogs@Baruch is an open sandbox that gives back in proportion to what you put in. Blackboard is primarily an administrative system that allows the delivery of information. Blogs@Baruch is primarily a tool for the creative use of technology in instruction.

The faculty member (who has graciously apologized and changed the Facebook’s group’s name) should have realized this; he had benefited from our close support in the past and had been told to contact us if and as problems arose. He never did.  Instead, he treated Blogs@Baruch as information technology, as a data delivery service, and wasn’t really interested in bringing the system and its flexibility to his pedagogy. He and his students saw no difference between Blogs@Baruch and Blackboard or the escalators in the Vertical Campus.

So, I’ve learned a couple things from this episode. First: snark is fine, but if you’re gonna snark, do it in an informed way or in a hidden place, or you going to be called out.  Second: we need to do a better job of explaining to members of our community what Blogs@Baruch is and what it isn’t. If you can’t see any difference between what this system potentially provides and what Blackboard or Facebook provide, then those systems will probably work just fine for you.

The bulk of the study is focused on describing, analyzing, and sharing prime examples of six “technologies to watch,” which are organized by their “time-to-adoption.” Click the image above to download a copy of the report; it’s interesting reading for techies and non-techies alike. Here’s a summary of the “technologies to watch”:

Time-to-Adoption: One Year or Less

• Mobiles: making services and information readily available to students and staff on portable devices such as iPhones and Blackberrys. For an example of what this looks like, see Stanford’s iApps Homepage.
  
• Cloud Computing: a new way to think about computers, software, and files, which takes advantage of “data farms,” or collections of computers that distribute processing and storage. You no longer need to run productivity software on your hard drive; Google Apps, for instance, supports word processing, presentations, spreadsheet design, and calendars that are accessible, shareable, and functional through a web browser, wherever you are. The vanguard in this development is data intensive cloud computing used by the hard sciences, but this also has implications for students and staff, who, perhaps, need not rely so heavily on Microsoft Office in coming years. (Though not mentioned in the Horizon Report, last September, CUNY’s Online Baccalaureate began a “Virtual Application Streaming Pilot Project,” a local cloud computing experiment).
  

Time-to-Adoption: Two to Three Years

• Geo-Everything: mobile phones, cameras, and other handheld devices can now automatically attach “geolocative” information to data they produce, such as photographs and videos. Researchers and teachers are exploring ways to integrate this functionality into their work via annotated maps, visual narratives, and game-based learning. See Community Walk and Paint Map for examples.
• The Personal Web: individuals and groups are exploring the “creation of customized, personal web-based environments to support their social, professional, and learning activities using whatever tools they prefer.” At the Institute, we call this “personal publishing,” and it is the core idea behind Blogs@Baruch, which was mentioned as one of five exemplary “Scholarly Community Blogs” cited in this section. Other examples of “The Personal Web” include Omeka, an open source software developed by the Center for History and New Media at George Mason University, which allows anyone with access to a server and a MYSQL installation to build and share online collections of artifacts; and SMARTHistory, an “edited online art history resource to augment or replace traditional art history texts.”

Time-to-Adoption: Four to Five Years

• Semantic-Aware Applications: the “semantic web,” according to Wikipedia, “is an evolving extension of the World Wide Web in which the semantics of information and services on the web is defined, making it possible for the web to understand and satisfy the requests of people and machines to use the web content.” Some refer to this as Web 3.0, or “using the web as what to write with.” Educause sees the development of “tools that can simply gather the context in which information is couched, and that use that context to extract imbedded meaning.” Woah. Few examples of the semantic web in higher education exist. Patrick Murray-John, an instructional technologist at the University of Mary Washington, is exploring what opportunities new tools that look treat online materials as data may have for the studying of teaching, learning, and thinking.
• Smart Objects: “a smart object is simply any physical object that includes a unique identifier that can track information about the object.” Think about a package that’s tagged with a bar code that is scanned and allows you to track it; or the library book you have that’s way overdue. Products based on this idea are entering the consumer market, and could be used in archaeology, medicine, and in combination with Geo-Everything approaches. An example being developed by researchers at the University of Florida would continuously monitor patients for a variety of conditions as they went about their normal lives.

We’re pleased to be included in a report of this magnitude, and to see such a wide variety of innovative deployments of technology. These are interesting times!

So, I’ll let out a little secret: here’s where we get all those phrases we throw around that make most normal people feel like there’s a whole world out there they’ll never understand.  (hat tip Barbara Sawhill)